1
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Two lifts are out.

2
00:00:01,263 --> 00:00:02,664
One crew is ready.

3
00:00:02,664 --> 00:00:06,000
Which repair brings more of campus back within step-free reach?

4
00:00:06,800 --> 00:00:08,519
Meet Campus Reconnect.

5
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On this fictional campus, we're working the access desk before class.

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Every route in this example starts at West Gate.

7
00:00:15,933 --> 00:00:24,046
A student in a University of Alberta Students' Union study described wanting to walk to class with a friend who uses a wheelchair.

8
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That's the question behind this map.

9
00:00:26,204 --> 00:00:27,975
Can we still get there together?

10
00:00:28,875 --> 00:00:33,025
With both lifts offline, we can reach the Student Union and Commons.

11
00:00:33,025 --> 00:00:35,077
That's two of six destinations.

12
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The route through the stairs stays off the list.

13
00:00:37,692 --> 00:00:40,226
Now look at the two repairs side by side.

14
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Garden Lift connects Arts Hall.

15
00:00:42,155 --> 00:00:46,239
North Lift connects the Library, Design Studio, and Science Lab.

16
00:00:46,239 --> 00:00:48,317
Three places from a single repair.

17
00:00:48,517 --> 00:00:50,214
Let's preview North Lift.

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Follow the new connection from Commons, through the lift, to the Library.

19
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From there the path branches toward the studio and the lab.

20
00:00:57,867 --> 00:01:00,522
Choose Design Studio in the route inspector.

21
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We can read every stop from West Gate.

22
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Previewing gives us a route to discuss while the desk still records two actual outages.

23
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Now suppose a class is about to start in Arts Hall.

24
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Choose it as the priority destination.

25
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Garden Lift moves to the top.

26
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Both gains stay visible, so the trade-off is clear.

27
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Preview Garden Lift.

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The route to Arts Hall goes through Commons and the lift.

29
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That class now has a step-free path in the repair preview.

30
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Return to the broadest coverage goal.

31
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North Lift leads again.

32
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Apply that repair and five of the six destinations are within reach from West Gate.

33
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Open the handoff.

34
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The next coordinator gets the current lift status, the remaining repair option, and the inspected route together.

35
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Copy the note, ready for the next shift.

36
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Restoring Garden Lift brings the sixth destination back into reach.

37
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That's Campus Reconnect.

38
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Choose a repair, trace the route, and show exactly which doors it opens.